Customer Service Center

Customer Service Center Contact Information

Hours of Operation
Monday - Friday, 7:30 a.m. to 3:30 p.m.
Closed 11:00 a.m. to noon

Trip Planning Service
Monday - Friday, 8:00 a.m. to 5:00 p.m.

Phone   (425) 257-7777

Email     ETMail@EverettWA.gov 

Everett Station & Customer Service Center

Lost and Found

Turning in Abandoned Items

Abandoned items found on Everett Transit vehicles can be turned in to the bus driver. Additionally, items found on Everett Station grounds are to be turned in to the Customer Service Center at Everett Station. All found items are logged and kept for 30 days. After 30 days, high importance items are turned over to the Everett Police Department Property Room and all other items are donated.


Items of High Importance

If you have lost the following, we will do our best to locate your item as quickly as possible:

  • Keys
  • Medication
  • Purse
  • Wallet

We cannot contact drivers on routes while they are in service. We apologize for any inconvenience this may cause you.


Finding Lost Items

If you believe you have left an item on an Everett Transit bus or at Everett Station, please contact Customer Service at 425-257-7773. We will try our best to locate it.


For items left on other agency buses, please contact that agency directly. Here are links to some lost & found information:


Item Pick-Up

Items found on an Everett Transit bus and delivered to the Customer Service Center should be available for pick-up the next business day after 10 a.m.