How to Ride
We understand that riding the bus for the first time can be intimidating, but if you follow these simple steps you'll be a pro in no time!
1. Plan your trip
- Start by getting familiar with where our routes go by looking at our System Map. There may be more than one route that can get you to your destination.
- You can find maps and schedules on the route web pages.
- Visit our Trip Planner to find a bus from one address or point of interest to another. This regional planner will give you results from other transit agencies if one of their routes works for your trip.
2. Find your bus stop
- You can get the exact location from our Bus Stop Locations map.
- Plan to arrive at the stop five minutes early.
- Look for our red and white bus stop sign. It will have the stop number and route numbers of the buses that serve that stop.
3. Get on the bus
- Buses display their route numbers electronically on the front, sides and back.
- Have your fare ready. If you haven't already, you can get an ORCA card to pay your fare on many bus systems in the area.
- Stay on the curb until the bus comes to a complete stop and the doors open.
- The bus will kneel (or lower), making it easier for you to board.
- Be sure to ask the driver if you are unsure you have the right bus or are paying the correct fare.
4. Pay your fare
- The fare box is just inside the bus, near the driver. Just insert your cash, coin, or ticket.
- You must have exact fare, as the drivers do not carry change.
- If you are using an ORCA card, the reader is the near the fare box and you just need to tap the ORCA logo with your card. The ORCA card will automatically account for transfers and discount trips made within a 2-hour timeframe.
5. Enjoy the ride!
- If there are no seats available, make sure to hold on to a bar or handle.
- If you are seated in the front of bus, please give your seat to senior or disabled passengers.
- If you have any questions or concerns, or feel unsafe for any reason, please talk to the driver.
6. Get off the bus
- When you are at least one block from your stop, please pull the cord to signal the driver that you would like them to stop.
- Stay seated, or keep holding on, until the bus comes to a complete stop.
- Exit through the rear door if possible, but if you have a bicycle, exit through the front and let the driver know you need to unload it.
- Drivers always appreciate a 'thank you!'
- Do not cross in front of the bus. Wait until the bus leaves to cross the street.
Making a transfer
It may be necessary to transfer from one Everett Transit bus to another, or another transit agency, to complete your trip.
The fare for transfers is included when you use an ORCA card. Using an ORCA card lets you apply the full value of the fare for the first leg of a trip towards an Everett Transit or inter-agency transfer. The transfer value expires two hours after tapping the card.
Paper transfers are not issued or accepted; customers using cash or tickets will be asked to pay full fare for each trip taken.
- When at a bus stop, be visible to the driver by wearing bright clothing or carrying a light, especially when it is dark.
- When you see your bus coming, signal the driver to let them know you would like to board.
- Keep your belongings out of the aisle.
- Do not store your belongings on other seats, please leave them for other passengers.
- Use headphones when listening to audio devices.
- Limit the length, volume and content of your telephone conversations out of courtesy to other passengers.
- No eating on the bus, and beverage containers must be covered.
- If you have a question, ask your driver.
3201 Smith Ave. Ste. 200
Everett, WA 98201
Customer Service Center Hours
Monday - Friday
7:30 a.m. to 6:30 p.m.
Trip Planning Phone Hours
Monday - Friday
8:00 a.m. to 5:00 p.m.
Visit our Holiday Service for closures or alternate hours.